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JetBlue Flight Policy -Change Policy for Standard tickets

JetBlue's policy regarding flight changes has changed in response the the coronavirus epidemic. You can now cancel any flight between June 7, 2020 and June 7, 2021 without paying a fee.


You can book your flight on or after the 8th of June 2021

  • If you cancel at least 1 day before departure, Blue, Blue Plus and Blue Extra will not charge a change fee.

  • Changes to Blue or Blue Plus fares are subject to a USD 75 change fee. However, it's free of Extra tickets.

Note

  • If you need to change the departure or destination of your flight

  • If you have a new ticket, you only will be charged the difference.

  • If your new ticket costs less, you will get the difference credited to your account.

  • You can either make changes online through Manage Trips. Changes by phone will cost USD 25 per passenger.

  • JetBlue Travel Bank credits can be applied for if you are holding a nonrefundable ticket and don't know when you'll travel again. The majority of Travel Bank Credits are valid 12 months after the date of their original issue.

JetBlue Policy to Change Flights for Members of the Mosaic

JetBlue waived all changes fees for Mosaic members. This includes passengers on the itinerary. Same-day switches will also be exempt from the change fee.

JetBlue - Change Fees

To cancel or change your flight reservation by phone, you will need to pay USD 25/passenger plus any applicable change fees.

  • Blue Basic fares can't be changed free of charge after June 8, 2021.

  • The change fee for Blue Basic Get the best fares are:

    • USD 100/passenger, for flights within the United States of America, Mexico, Central America and the Caribbean.

    • USD 100/passenger for all other routes

  • The same-day cancellation fee for Blue, Blue Plus or Mint is USD 75.

  • Blue Extra fares can be changed within 24 hours.

JetBlue - Change Fee Tips

These are the details to be aware of if you make changes by phone to your flight booking

  • Your flight confirmation #

  • Your flight number

  • Your travel date(s)

  • The date and contact details of the passenger (or your) birth date.

You should have the following information handy if your flight booking is being changed online.

  • Your confirmation code

  • Your last name

  • Your city of destination and origin

If you are:

  • JetBlue vouchers or travel certificates were used to purchase your ticket.

  • You made a request for a particular service.

  • Your return flight may be to a different place than the one you originally booked.

  • You bought your ticket through a third-party.

You must call JetBlue, or the third party from which you purchased your tickets, in all of these situations.

JetBlue Travel Credits may be used to modify your flight or pay for any difference. These services will not allow you to use JetBlue Travel Credits.

  • More space seats

  • Baggage fees

  • Unaccompanied Minor fees

  • Pet fees

JetBlue Flight Reservation Options

You can make changes to your flight ticket before departure for all tickets purchased until June 7, 2021. There are only three tickets that can be modified free of charge starting June 8, 2021: Blue, Blue Plus or Blue Extra. These tickets must be changed at least 1 day prior to departure.

A change fee of USD 100 to 200 will be assessed depending on how you route.

If you have a non-refundable ticket for a flight, you may:

  • Cancel your flight. You can also convert the JetBlue Travel Bank credit into JetBlue Travel Bank credit, which you can use within 12 months.

  • If the cost of your new ticket exceeds that of your old one, you will need to pay for it.

  • If your new flight is more expensive, the balance of your JetBlue Travel Bank account can be credited.

  • You can book your flight online with Manage Trips. Or call JetBlue for assistance.

How do I change my JetBlue flight booking

You have the option to cancel your JetBlue flight booking by following these steps:

  1. You can also change your flight tickets if your ticket was purchased directly from JetBlue

    • Online via Manage Trips (Retrieve your flight, and follow the prompts in order to change it).

    • You can reach by phone .

  2. If you purchased your ticket through a travel agent contact them directly.

  3. If you need to alter an award ticket, then you will need:

    • First, cancel it by going online.

    • Then, contact TrueBlue directly.

Note. Notice.

Redeem rates for award flights can change depending on the airfares. In other words, if airfares go up during rebooking you will have to pay higher TrueBlue points than you originally paid.

JetBlue Travel Bank Credit

JetBlue's Travel Bank Credit option will appear on the JetBlue payment screen. Online bookings allow you to see your account balance and to choose how much you would like to apply for your booking. Log in to TrueBlue and you can access the funds.

Travel Bank will be your first payment method if you wish to make payments by travel credit, and then by credit card. Once you've used your Travel Bank funds, you can then pay the balance via your credit card just as you would normally.

How can you change your JetBlue flight booking online


A screenshot from JetBlue Manage Trips which can be used to alter a flight

If you booked your JetBlue ticket online, you can easily change your travel date, destination, and/or time online through Manage Trips.

  1. Visit official website of JetBlue.

  2. Select the Manage Trips tab

  3. Enter your

  4. Confirmation code

  5. Last name

  6. Click on the Find Flight option

  7. Change the flight booking

  8. Follow the prompts to make changes (incl. date, time, and/or destination)

JetBlue offers the ability to modify your flight reservation via their mobile app.

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